Automotive Service Advisor

Service Advisor (Independent Auto Repair Facility)

Join a fast-paced, community-trusted independent repair facility that’s been proudly serving our neighbors for 13+ years and we’re always on the lookout for new talent to help our team grow. We value curiosity, collaboration, and a customer-first approach. If you’re passionate about cars and customer service, we’d love to hear from you.

• Be the friendly, trusted primary contact for customers, translating vehicle needs into clear, accurate recommendations
• Educate customers on repairs, timelines, and costs with professionalism and a positive attitude
• Collaborate with technicians to ensure timely, quality service and transparent estimates
• Manage appointments and maintain a smooth, efficient workflow in a by-appointment shop
• Utilize Tek-Metric and other diagnostic resources to support diagnoses and explanations
• Maintain better than dealership‑like professionalism and high customer satisfaction in an independent shop setting

• Exceptional customer service and communication skills
• Clean, insurable driving record; ability to pass background check and drug test
• 5+ years of experience in the automotive industry
• Strong automotive knowledge with the ability to clearly explain needed repairs
• Friendly, courteous, team‑oriented, and capable of multi‑tasking
• Proficient computer skills and familiarity with the independent repair sector
• Tek‑Metric fluency or willingness to become proficient

• Competitive compensation package
• Health insurance
• No weekends (Monday–Friday, 7:30 AM – 5:30 PM)
• Paid vacations: 1 week then 2 weeks
• IRA retirement plan with a 3% company match
• Ongoing training and continuing education
• Financial support for training, ASE tests, and destination training
• Paid uniforms
• Holiday pay and sick day pay
• Team production Bonus plan in place, earn from 0 up to 24 additional days of pay
• Sign‑on bonus for qualified, skilled candidates

• Respectful, collaborative team culture
• Strong work‑life balance in a busy yet manageable shop
• A growing independent facility with clear opportunities for career advancement
• Commitment to ongoing professional development and industry certifications
• Own your role and drive your own success every day
• A welcoming environment for referrals; we’re always expanding our team with great people

We’re always seeking enthusiastic new talent to join our growing team. If you’re ready to contribute to a trusted local shop and build a rewarding career, we’d love to hear from you.

Please submit your resume and a brief cover note highlighting your automotive experience and customer service strengths. If you know someone who would be a great fit, feel free to refer them, we value great referrals and teamwork.