Technical Specialist​/Lab

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• Leads troubleshooting and problem solving (equipment problems, QC issues, questionable results, etc.) with help from Pathologist; oversees corrective actions and result review.
• Monitors performance of all tests and procedures according to applicable protocols in the procedure manuals.
• Reviews and updates ensures review by the Administrative Supervisor and Pathologists; maintains CLSI format.
• Assists the Administrative Supervisor in directing, assigning, and scheduling staff to achieve high productivity and timely, accurate test results.
• Monitors punctuality and attendance; assists in time and attendance management.
• Ensures competency of all personnel through performance evaluation and documentation; provides input on employee evaluations.
• Evaluates instrumentation and new procedures; coordinates on‑site evaluation/validation/verification and set‑up of new instrumentation; serves as primary contact for training, troubleshooting, and instrument repair.
• Monitors compliance with fire, safety, infection control, and other hospital regulations.
• Trains new personnel; assigns mentors or serves as a clinical instructor for students; participates in continuing education courses.
• Stays current through professional journals, workshops, seminars, and lectures.
• Assists Laboratory Management with budget review, strategic planning, and equipment acquisition.
• Answers customer inquiries about test results, methodology, specificity, sensitivity, and interpretation; investigates complaints and initiates corrective action.
• Participates in ongoing quality and process improvement activities; promotes teamwork, engagement, and patient safety.
• Performs additional department‑specific duties as required.

• Minimum education:
  
  bachelor’s degree in medical laboratory science or biological science with certification as a Medical Laboratory Scientist, Medical Technologist, or Clinical Laboratory Scientist (ASCP preferred; AMT acceptable).
• Minimum of three (3) years of certified laboratory experience; experience in laboratory quality management preferred.
• Demonstrated competency in assigned responsibilities through annual laboratory competency testing.
• Ability to read, write legibly, speak, and comprehend English.

• Must possess manual dexterity; able to stand, walk, sit for long periods and reach, bend, and lift up to 50 lb with frequent lifting of up to 20 lb.
• Vision and hearing must be normal or corrected; normal color vision required for color‑dependent tasks.
• Exposure to human body fluids, chemicals, and hazardous materials; protective equipment required; physical presence on site essential.
• Frequent interaction with colleagues, patients, and external customers; possible exposure to emotional or confrontational situations.

• Maintain performance, patient, and employee standards as outlined in the performance evaluation.
• Perform compliance requirements per the Employee Handbook.
• Adhere to the DCH Behavioral Standards and maintain safety of patients, visitors, and employees.
• Identify and reduce unsafe practices; take appropriate action to promote safety.
• Use electronic mail, time‑attendance software, learning management software, and intranet.
• Adhere to all DCH Health System policies and procedures; perform all other duties as assigned.

• Full‑time employment.
• Competitive salary and health benefits.
• Opportunities for professional development and continuous education.

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