Room Attendant

Join to apply for the ROOM ATTENDANT role at Expotel Hospitality
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$10.00/hr - $10.00/hr

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, or 20 pounds of force frequently, or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including preventing, identifying, and solving problems as necessary.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must be at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed (if applicable).
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
• Report all missing items from room (e.g., irons, boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.

• Attend meetings/training as required by management.
• Perform other duties as requested by management.

Entry level

Full-time

Management and Manufacturing

Hospitality

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