Behavioral Intervention Team Case Manager

The purpose of this position is to serve as a Tuscaloosa Police Department Behavioral Intervention Team (TPD BIT) case manager to assist with our growing caseload of individuals in at-risk communities. Responsibilities include making regular home visits, assessing, and reporting on the needs of families that they visit. This position will assist the BIT Case Coordinator in providing case management services to clients that Tuscaloosa Police Department (TPD) identify as having unmet medical, mental health or social needs, who frequently utilizes emergency services for non-emergency causes, and/or require follow-up due to a threat management plan.

The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification but are determined by the normal requirements for the position.

Contacts and assesses potential BIT Case Management subjects; identifies barriers to care; provides support to subjects by assisting with referral management and linkage to community resources.

Continues contact with subjects, monitors progress, assists in goal setting, and terminates appropriately.

Documents all subject and agency encounters within 24 hours of service.

Provides weekly reports as to the status of the BIT Case Management program to the BIT Case Coordinator and assists the BIT Case Coordinator with the creation of a monthly report on program activities for review by department and City administration.

Builds and maintains relationships with community and City agencies/entities.

Establishes and maintains effective relationships with key stakeholders.

Assists BIT Case Coordinator in setting up "pop-up" Social Work Hubs in target areas – minimum of one per month; would be responsible for the identification, planning, and execution of the social work hub in coordination with TFR EMS Prevention.

Propensity for compassion and ability to relate to subjects with various needs; ability to motivate subjects to follow treatment plans.

Great communication skills and ability to articulate treatment plans to subjects, loved ones, and professionals.

Provide excellent organizational and documentation skills, as well as the ability to manage multiple cases.

Exhibits sound critical thinking and problem-solving skills to assess subjects, analyze feedback from other entities, and determine the best treatment plans.

Proficient in Excel to assist with monitoring BIT Case Management program data.

Meets regular attendance requirements.

Incorporates continuous quality improvement principles in daily activities.

Recommends and supports policies and procedures that guide and support the provision of quality services by the Tuscaloosa Police Department.

Maintains good interpersonal relationships with staff, co-workers, managers, and citizens.

Accomplishes the essential functions of the job, with or without reasonable accommodation, in a timely manner.

Performs other related duties as required.

Bachelor’s degree in social work (BSW) required; one year of case management experience preferred; or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid driver's license.

The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the position.

Must be able to operate a motor vehicle and a variety of…