Field Service Engineer - Medical

Experteer Overview  As a Field Service Engineer, you repair and maintain Stryker medical devices at customer sites, ensuring quality and compliance. You will document service activities and support customers and internal teams across the region. The role blends hands‑on repair, calibration, and installation with continual training and collaboration. This position offers travel within Tuscany, exposure to a variety of hospital environments, and a clear path for skill growth within a global medical devices company.
Retribuzione / Benefits   Repair and inspect Stryker electronic/mechanical products at customer sites.
Perform annual inspection and calibration according to MDR.
Document technical reports using software and tools.
Support Quality and field actions such as recalls and alerts.
Fulfil service contracts with scheduled maintenance.
Provide technical training to internal and external personnel.
Install Stryker systems at customer sites and perform software/hardware updates.
Provide technical support to sales and customers.
Document service activities for internal/external use.
Ensure traceability of products and assist in achieving sales goals.
Schedule customer visits in collaboration with sales or service teams.
Responsabilità   Bachelor's degree or equivalent in electronics/mechanics/biomedical engineering or related medical device technology.
Fluent in Italian and English (spoken and written).
Strong computer skills (Microsoft Office, Outlook).
1–3 years in medical device repair or healthcare industry with solid mechanical skills.
IT experience at administrative/technical level.
Ability to build relationships with customers and promote brand loyalty.
Service orientation, persistence, and a positive mindset.
Stress tolerance and self-discipline for organized work.
Preferred: knowledge of Oracle, SAP, or Salesforce.
Requisiti fondamentali   Company van.
Phone, laptop, and full technical equipment.
Competitive salary.
Benefits package.
Travel covered.

Career development opportunities.

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