Account Merchandiser - SHL

Job Code: RTL - 101

FLSA Status:

Reports To: Retail Sales Supervisor

Work Schedule: Varies, Must be flexible

Amount of

Travel Required:

Up to 80%

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 125 years ago. Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which includes several beloved global and regional brands.

The Account Merchandiser (AM) is a key member of the Retail team responsible for stocking and merchandising beverage products under the Buffalo Rock portfolio.

• AM is to exhibit through his / her words and actions during all working hours a high level of ethical and moral conduct.
• Perform specific activities of the assigned route
  - This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
• Ability to drive to and from customer sites.
• Service all assigned accounts according to Buffalo Rock Standards and based on Franchise Policy for service frequency.
• Develop and maintain positive professional customer relationships.
• Communicate all transshipping activity in accordance with Buffalo Rock policy and procedures.
• Communicate to the ADC and RSS all new accounts in your assigned sales area.
• Notify ADC / RSS of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Monitor all assigned accounts for CDA compliance.
• Communicate daily with ADC / RSS any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
• Achieve required % of Strategic Execution Objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock Policy and Procedures.
• Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Will attend all scheduled meetings requiring your presence and / or participation.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damage, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people."
• Live Buffalo Rock's Core Values:
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessed with continuous improvement.
  • We care for each other.
  • Win the day.

• Safety Awareness
  - Ability to identify and correct conditions that affect employee safety.
• Diversity Oriented
  - Ability to…