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Service Technician
Job in
Tustin, Orange County, California, 92681, USA
Listed on 2025-12-01
Listing for:
AtWork Group
Full Time
position Listed on 2025-12-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Service Technician
Preferred Depot, 2492 Walnut Ave Suite 120, Tustin, CA 92780
Employment Type:
Temporary | Industry: Skilled Trade | Job Number: JE-001856 | Branch:
Santa Ana, CA
We are looking for a technical support professional to join our team!
Responsibilities- Manage all on-site installation, repair, maintenance and test tasks
- Coordinate machine transportation, installations, and repairs for various clients
- Produce timely and detailed service reports
- Diagnose errors or technical problems and determine proper solutions
- Identify and learn appropriate software and hardware used and supported by the organization
- Oversee technical support and call center initiatives for client products in a variety of industries ranging from consumer electronics to professional medical equipment and packaging machinery
- Record, track, and document the help desk request problem‑solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
- Overall high‑level knowledge of web‑based technologies
- Technical troubleshooting ability
- Familiarity with measurement tools (DVM, oscilloscope, power meter, etc.)
- Exhibits initiative and advanced customer service skills
- Diligence and commitment to following through and resolving problems
- A proven team player who proactively assists other team members
- Desktop and network support experience preferred
- AA degree or higher required
To apply online, submit your application through the posted job portal.
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