Bank Receptionist

Practice Plus Group are looking for a Bank Receptionist in our South West London OOH service to prepare and open a centre for patients, doctors and nurses upon arrival, ensuring patients are seen in a professional manner following the guidelines issued by Practice Plus Group.

Our South West London OOH service is spread across three sites in Richmond, Kingston and Wandsworth. This role is to assist with cover across Bank Holidays, including Christmas and New Year. The service operates 18:30‑08:00 Monday to Friday and 24 hours over the weekend, with a range of sessions allowing you to flexibly choose the right shift pattern.

• Greeting patients warmly and registering them efficiently
• Managing telephone enquiries, bookings and patient queries
• Supporting clinical teams by coordinating patient flow
• Handling data entry and maintaining accurate records
• Ensuring the reception area is calm, tidy and professional
• Adapting quickly to changing demands during busy periods

Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.

• Previous experience in reception, customer service or admin ideally in healthcare
• Communicate clearly and handle sensitive situations with empathy
• Can stay focused and composed during busy or late hours
• Are confident using IT systems and multitasking under pressure
• Show strong attention to detail and a commitment to confidentiality
• Are reliable, punctual, and enthusiastic about flexible working

If you would like further information, or for a full, comprehensive Job Description, please contact Michael Shepherd at Michael

Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.