Senior Business Support Officer​/Administrator - Local Authority

Position: Senior Business Support Officer / Administrator - Local Authority
Location: Richmond

Senior Business Support Officer Hourly Rate: £13.69

Location:

Crystal Peaks, Sheffield Job Type: Full-time, Hybrid (Office attendance required on Mondays) Sector:
Local Authority We are seeking a Senior Business Support Officer for the Maximising Independence Team (MIT) at a local authority, which is dedicated to promoting independent living through short-term, person-centred, and strength-based enablement support. This role is crucial in facilitating the smooth operation of the team and ensuring effective communication and documentation management. Day-to-day of the role:
Travel and work from the Crystal Peaks office on Mondays for team days. Facilitate and take minutes during meetings both in-person and over MS Teams, including the fortnightly Needs and Risk Forum (NARF). Update action logs and trackers to ensure all team activities are recorded and monitored effectively. Create and maintain a digital document library of resources and information relevant to the team’s operations.

Research, record, and disseminate information about community support options available to enhance the team’s outreach. Manage and track enablement processes and spreadsheets to support cost-effective service delivery. Handle incoming enquiries from staff and clients, record information on the Liquid Logic Adult Social Care (LAS) system, and direct queries to the appropriate team member. Provide cross-cover support for other mental health business support staff as needed, including managing calls and emails directed to the adult mental health services.

Required Skills &

Qualifications:

Proven experience in administrative roles within a local authority or similar environment. Skilled in minute-taking and meeting facilitation, both in-person and virtually. Proficient in using MS Teams and other digital communication tools. Ability to pick up new systems quickly. Strong organisational skills and the ability to manage multiple tasks simultaneously. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team.

Benefits:
Competitive hourly rate. Hybrid working model with flexibility. Inclusive and supportive team environment. Opportunities for professional development and training.

To apply for this Senior Business Support Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.