Service Advisor
Listed on 2026-09-13
-
Automotive
Richmond, United Kingdom | Posted on 10/09/2026
- Salary £30,000 - £35,000 Basic (Depending on Experience) + Bonus
- Province North Yorkshire
- Country United Kingdom
- Postal Code DL10
Salary: £30,000 - £35,000 Basic (Depending on Experience) + Bonus
Hours:
Monday to Friday, 8:00am - 5:30pm
Pybus Recruitment is currently recruiting for an experienced Service Advisor on behalf of a well-established automotive dealership in the Richmond area of North Yorkshire.
This is an excellent opportunity for a customer-focused automotive professional looking to join a busy and successful aftersales team. The role offers a competitive basic salary of between £30,000 and £35,000, depending on experience. Candidates joining at the lower end of the salary scale will have the opportunity to earn an additional £5,000 bonus, while those appointed at the higher end will receive a more limited bonus structure.
Key Responsibilities- Acting as the main point of contact for customers throughout the service and repair process
- Booking vehicles into the workshop for servicing, maintenance, and repair work
- Keeping customers updated on vehicle progress and any additional work required
- Preparing job cards and ensuring all customer and vehicle information is accurately recorded
- Liaising closely with technicians and the workshop team to ensure efficient workflow
- Managing customer queries and resolving any issues professionally and promptly
- Promoting additional products and services where appropriate
- Ensuring exceptional levels of customer service are maintained at all times
- Previous experience as a Service Advisor within the automotive industry is essential
- Strong customer service and communication skills
- Ability to work effectively in a fast-paced dealership environment
- Good organisational and administrative skills
- Confident user of dealership management systems
- A professional and positive attitude with a genuine focus on customer satisfaction
- Full UK driving licence preferred
- Basic salary of £30,000 - £35,000, depending on experience
- Bonus potential of up to £5,000 for candidates appointed on a £30,000 basic salary
- Monday to Friday working pattern with no weekend rota
- Stable and supportive working environment
- Opportunity to join a respected dealership group with excellent long-term career prospects
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