Customer Service Executive

My client is a forward-thinking organisation looking for an experienced and focused B2B Customer Service Executive to join their friendly and dynamic team This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Customer Service Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.

Main responsibilities:

- Acting as the main day-to-day point of contact for all clients Order processing Generate contracts and invoices Query resolution To produce regular client reports General administration It is essential that you have previous experience within either Customer Service, Account Management or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator.

The ability to problem-solve and work effectively as part of a team is key to this role. This would suit someone with previous experience in a similar role or someone from a retail background looking to move into an office environment.