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Customer Service Manager
Job in
Whitton, Twickenham, Greater London, TW1, England, UK
Listed on 2026-10-05
Listing for:
Fawkes & Reece London
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual
Job Description & How to Apply Below
A luxury housing developer are currently recruiting for a Customer Relations Manager to join them on site in Twickenham
This role is handling the customer from reservation through to after completion ensuring that the move in process is an exceptional level. I am looking for someone with experience working for a luxury builder previously that can be in either sales or customer service/relations
As a Customer Relations Manager you will be required to:
* Work closely with the Sales Team on site
* Managing the customer journey from reservation through to completion
* Dealing with customer complaints and queries
* Delivering a 5
* customer journey
* Track customer issues and closing them off once dealt with
* Deal with handovers with customers & performing home demonstrations
* Promoting a good working relationship with site teams
If you are interested in applying for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London Office
Additional Information / Benefits
car, travel allowance
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