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Hybrid Customer Success Manager - FTC

Job in London Borough of Richmond upon Thames, Twickenham, Greater London, TW1, England, UK
Listing for: Kerv
Full Time, Contract position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 75000 GBP Yearly GBP 45000.00 75000.00 YEAR
Job Description & How to Apply Below

Kerv is seeking a Customer Success professional for a 12-month fixed-term maternity cover in the United Kingdom. You will own a portfolio of high-profile accounts, ensuring successful outcomes and retention, while serving as the trusted advocate and primary contact for customers.

You will collaborate with Sales, Service Management and Delivery to provide a seamless experience, monitor health metrics, and identify opportunities for adoption and growth.

Join us at Kerv as our next Hybrid Customer Success Manager - 12-Month FTC in London Borough of Richmond upon Thames, England, United Kingdom.

This role is for the Hybrid Customer Success Manager - 12-Month FTC role at Kerv.

We are seeking a motivated Hybrid Customer Success Manager - 12-Month FTC to join Kerv in London Borough of Richmond upon Thames, England, United Kingdom.

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