Civil Enforcement Officer Job Twickenham area,England UK,Entertainment & Gaming

The Role

Civil Enforcement Officer

Location:

Richmond

Hours:

42.5 hours per week
Salary: £33,813 per annum | £15.30 per hour
Driving License Preferred

Do you enjoy working outdoors? Have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
APCOA has new openings for someone who:

Wants to have a positive impact on their local area
Has excellent Customer Service skills and enjoys working with the public
Has an interest in joining a reliable team, playing a key role in the local community

So, what can you expect as a Civil Enforcement Officer?

You'll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, you'll be issuing parking tickets, but you won't have targets as this job is about creating a positive impact on the local community.

You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
You will keep a detailed log of the violations and debrief incidents that occur during your shift.
You will provide a high level of all-round customer service, providing the public with useful information and advice.
You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.

Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career. We believe that working for Apcoa is great. We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer to you:

Up to 28 days holiday per annum (includes BH)
Workplace Pension
Free Uniform
Access to Learning & Development
Employee Discount Scheme
Working 5 days of 7 as per rota

Shift Patterns

07:30am - 17:00
09:30am - 19:00
13:30pm - 23:00

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.