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IT Project Manager IT Consultant

Service Delivery Manager – ITIL & SLA Focus

Job in Twickenham, Greater London, TW1, England, UK
Listing for: Advanced Resource Managers
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A market leading Public Safety organization in South-West London is seeking an experienced Customer Service Manager. In this role, you will oversee daily service operations and ensure exceptional customer support. Responsibilities include managing service delivery, acting as an escalation point during incidents, and driving continuous improvement efforts. Ideal candidates will have a strong background in service delivery management, change management, and ITIL practices.

This position offers the chance to work in a supportive and diverse environment.
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