2nd/3rd Line Support Engineer
Job in
Richmond, Twickenham, Greater London, TW1, England, UK
Listed on 2026-07-09
Listing for:
Xact Placements Ltd
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, M365, SharePoint & Power Platform
Job Description & How to Apply Below
Location: Richmond
Job Title:
2nd / 3rd Line Support Engineer
Location:
Near Richmond, London (On-site)
Salary: £35,000-£40,000 per annum
Overview
We’re hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology.
Key Responsibilities
* Provide 2nd/3rd line support across Microsoft, cloud, and network environments
* Support and maintain Microsoft 365, SharePoint, and endpoint management solutions
* Assist with cloud administration, updates, and system improvements
* Coordinate workloads across engineers and support day-to-day service delivery
* Build strong client relationships and deliver excellent customer service
Skills & Experience
* Experience in a 2nd line role within an MSP
* Strong knowledge of Microsoft 365, Windows environments, and basic networking
* Exposure to firewalls (Forti Gate desirable) and MDM solutions
* O365 conditional access and SharePoint setup
* PowerBI knowledge advantageous
* Good communication and organisational skills
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×