General Manager

Location: Richmond

General Manager – Premium Bar & Restaurant

Location:

Richmond, South West London
Salary: £50,000 - £55,000
Job Type: Full-time, Permanent

We’re recruiting an experienced and charismatic General Manager to lead a stylish, high-volume neighbourhood bar and restaurant in the heart of Richmond.

This is an opportunity to take ownership of an established venue with a strong local following, leading from the front to deliver outstanding hospitality, develop a brilliant team and drive continued commercial growth.

The role

As General Manager, you’ll have full responsibility for the performance and day-to-day operation of the venue. You’ll create a positive, high-energy environment where customers receive an exceptional experience and the team feels motivated, supported and accountable.

Your responsibilities will include:

* Leading, inspiring and developing the management and wider venue team

* Delivering sales, profit, labour and operational targets

* Maintaining consistently high standards across food, drink and service

* Recruiting, retaining and developing high-performing team members

* Managing stock, wastage, payroll and wider financial controls

* Ensuring full compliance with licensing, food safety and health and safety requirements

* Creating a collaborative, professional and enjoyable team culture

What we’re looking for

We’re looking for a confident, outgoing and commercially minded hospitality leader who brings energy and personality to everything they do.

You’ll ideally have:

* Previous experience as a General Manager within a quality bar, restaurant or premium pub environment

* A strong record of leading and developing successful teams

* Excellent commercial awareness, with experience managing budgets, labour and profitability

* High standards and a genuine passion for customer experience

* The confidence to be visible on the floor and build relationships with regular customers

* Strong organisational, communication and problem-solving skills

* A hands-on leadership style and the ability to remain composed during busy services

What’s on offer

* Competitive salary

* Staff discounts across a wider collection of venues

* Training and professional development

* Genuine opportunities for career progression

* Flexible working where operationally possible

* A supportive, inclusive and people-focused culture

This would suit a passionate hospitality professional who wants genuine ownership of a standout Richmond venue and the opportunity to make a visible impact on its team, culture and commercial success