Volunteer Manager

Title Volunteer Manager
Location Marble Hill House, Richmond Road, Twickenham, London, TW1 2NL

Salary From £27,876 p.a. dependent on skills and experience / 36 hours per week / Temporary

Heritage is for everybody, and we care for over a million objects and hundreds of historic sites in England.

We are looking for a Volunteer Manager to join our team. The role is a fixed-term, full-time position covering 36 hours per week, including weekends and bank holidays.

• Salary from £27,876, depending on skills, experience and location
• 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• Opportunity to progress your career within the heritage sector
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere where everyone is supported from all backgrounds, religions and with different needs
• Opportunities to attend our live music and history events

As Volunteer Manager, you will lead the day-to-day coordination, support, and engagement of our volunteer team to ensure a high-quality visitor experience.

In this role, you will:

• Oversee volunteer scheduling and communication, maintaining accurate records.
• Support the day-time hours duty management system at Marble Hill.
• Support recruitment, onboarding, and training activity where required.
• Contribute to improving processes and volunteer engagement initiatives.

You will also build strong working relationships across the site and help foster a positive & inclusive culture.

To be considered as the Volunteer Manager, you’ll need:

• Strong organisational and communication skills.
• Ability to work collaboratively with a wide range of stakeholders.
• Confidence using digital systems and maintaining accurate records.
• A proactive and solution-focused approach.

Interviews will be held on Thursday, 12th March at Marble Hill House, TW1 2NL
.

If you would like to talk to us about workplace adjustments or working patterns, please contact Jonathan McGloin, Marble Hill Manager, on jonathan.mcg No agencies please.

We are an equitable, diverse and inclusive place to work. Everyone is welcome at English Heritage. We are committed to ensuring that all people feel safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You will need to refer to the following documents when completing your application.