Sales Coordinator

Location: Richmond upon Thames

Aftermarket Sales Development Co-ordinator

My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling.

Key Responsibilities

* Efficient processing of customer orders and enquiries, regardless of how received.

* Support the promotion of spare parts and service offerings.

* Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service.

* Respond to all internal and external administrative enquiries regarding customer history.

* Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments.

* Negotiate directly with customers, where necessary, to secure additional sales.

* Conduct regular follow-up on all Aftermarket quotations.

* Support and coordinate proactive sales initiatives within the Export Aftermarket business.

* Send introductory correspondence following machine sales.

* Work collaboratively with the Machine Sales team to increase aftermarket product sales.

* Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department.

* Extract and analyse data to identify key opportunities for business growth.

* Develop, coordinate, manage, and monitor remeshing and servicing contracts.

* Monitor and report on business trends regularly, including identifying areas of declining activity.

* Carry out any other duties as determined by the Head of Sales Division.

Salary & Package:

Guaranteed earnings - £26,300 + Commission & Bonus