Sales Manager

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

We’re on the lookout for a dynamic Sales Manager to lead one of our four high-performing Account Management teams, reporting directly to the Head of Account Management. In this role, you’ll be responsible for guiding and developing a team of 8 Account Managers who focus on retaining and growing a diverse portfolio of small to mid-sized car dealerships.

Head of Account Management

Permanent

Richmond UK, Hybrid

This isn’t your average Sales Manager role, we’re looking for someone who thrives on driving performance, spotting growth opportunities, and inspiring a team to exceed expectations. You’ll shape and execute smart sales strategies, monitor key performance metrics, and work cross-functionally to hit commercial targets.

• Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets.

• Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty.

• Analyse account performance metrics and develop action plans to address areas for improvement.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling.

• Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner.

• Monitor market trends and competitor activity to identify opportunities and potential threats.

• Prepare regular reports and presentations for senior management, providing updates on account performance, trends, and strategies.

• Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making.

• Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs.

• High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

• Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities.

• Proficiency in CRM systems and Microsoft Office Suite

• We offer an annual bonus scheme or commission plans for our Commercial team.

• We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary.

• Quarterly value-led awards with generous cash prizes.

• Referral Bonus:
  Recommend a colleague, get £2,000.

• 25 days (plus bank holidays)

• Hybrid role, two days a week based in our Richmond office

• Family Enhanced leave after 6 months of service:

• Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,.

• Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.

• Volunteer Days:
  We offer 2 volunteer days a year so you can help out wherever matters to you.

Comprehensive cover so you (and your favourite people) have the care you need.

• AXA Private Healthcare:
  High-level coverage for you, partners, and dependents—including pre-existing conditions.

• Bupa Dental:
  Level 2 coverage for cashback…