Account Support Specialist

Account Support Specialist – Fisher's Technology

Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years. Fisher’s mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance, while we do all that while having a great time and loving our work.

Fisher’s Technology is a leading technology provider in Idaho, Montana, Utah & Washington. We manage IT environments (servers, cloud, network equipment, computers, mobile devices, applications, cloud, VoIP, internet services), sell and service office equipment (Canon, Konica Minolta, HP, OCE & others), and streamline business operations with electronic document management and related software solutions.

Fisher’s Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The specialist will manage relationships with current customers and provide sales support to generate new business. Growth and professional development opportunities as well as bonus incentives based on sales performance are available.

• Develop healthy relationships with Fisher’s customers and the designated Account Manager to support business growth in new and existing accounts.
• Engage in prospecting research to identify new business opportunities for the Account Manager.
• Assist in proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports, order tracking, and act as a liaison for inter‑departmental issue resolution.
• Work with other Fisher’s departments to ensure 5‑star service and improve overall efficiency.
• Utilize CRM software for account administration, ERP connections, and report creation (sales activities, call lists, competitive lease data, etc.).

• 4‑year degree preferred but not required.
• Proficiency in Microsoft Outlook, Teams, Windows, Word, and Excel.
• Excellent communication, analytical and interpersonal skills.
• Customer service experience preferred but not required.

• Medical, Dental & Vision Insurance
• Life Insurance & Additional Voluntary Life Insurance
• Paid Time Off, Paid Holidays & Extra Floating Holiday
• 401(k) & 401(k) Matching
• Employee Assistance Program
• Flexible Spending Account, Health Savings Account
• Hospital Indemnity
• Short & Long Term Disability Insurance
• Accident & Critical Illness Insurance

• Entry level

• Full‑time

• Other

• Technology, Information and Internet

Location:

Twin Falls,  | Salary: $2,000.00–$25,000.00