Residential HVAC Sales Consultant

Terry's Heating and A/C
Twin Falls,
Full-Time | In-Home HVAC Sales

Terry's Heating and A/C is looking for a Residential HVAC Sales Consultant who can help homeowners navigate one of the most important investments they make in their home. This role is about more than presenting equipment and pricing. It is about listening to customers, understanding what matters to them, and recommending solutions that make sense for their home, comfort, and budget.

Serving the Twin Falls community since 1977, Terry's Heating and A/C has built lasting customer relationships through quality workmanship, straightforward recommendations, and dependable service. We are looking for a sales professional who can continue that approach while growing our residential HVAC business.

• Performance-based earning opportunities

• Year-round sales opportunities

• Paid product and sales training

• Continuing education and professional development

• Health insurance benefits

• Paid vacation

• Paid company holidays

• 401(k) with company matching contributions up to 4 percent

• Established company with a strong reputation in the Twin Falls area

• Career growth and advancement opportunities

• Supportive, team-oriented work environment

You'll work directly with homeowners who are considering new or replacement HVAC equipment and other home comfort solutions. Your job is to understand their needs, evaluate available options, and make the purchasing process clear and comfortable from the initial appointment through the final handoff.

Success in this position requires strong relationship‑building skills, consistent follow‑up, and the ability to confidently guide customers through equipment, pricing, financing, and solution options without losing the consultative approach.

• Conduct scheduled in-home consultations with homeowners

• Ask the right questions to understand comfort concerns, priorities, and budget

• Evaluate HVAC needs and recommend appropriate heating and cooling solutions

• Discuss indoor air quality products and other comfort options when appropriate

• Present equipment choices, pricing, financing options, and available upgrades

• Help customers understand the differences between available systems and solutions

• Develop accurate estimates and proposals

• Maintain communication with prospective customers and follow up on open opportunities

• Manage sales appointments, customer information, proposals, and activity records

• Coordinate sold projects with installation and operations teams for a smooth handoff

• Stay knowledgeable about HVAC products, promotions, financing options, and industry developments

• Work toward established sales, revenue, and closing goals while maintaining a positive customer experience

• Previous in-home sales or related sales experience preferred

• Strong ability to develop rapport and build customer trust

• Consultative approach to selling rather than relying solely on high-pressure tactics

• Confidence discussing pricing, financing, and significant home investments

• Strong communication and presentation skills

• Ability to make technical information understandable to homeowners

• Organized approach to managing appointments, proposals, and follow up

• Self-motivated and comfortable working toward performance goals

• Professional, dependable, and customer-focused

• Ability and willingness to learn HVAC equipment, terminology, and home comfort solutions

• Valid driver's license with an acceptable and insurable driving record

If you enjoy meeting with homeowners, solving problems, and helping customers confidently choose the right solution for their home, this position offers the opportunity to build a long-term career with a company that has served the Twin Falls community for nearly five decades.