E-Commerce Content Specialist
Listed on 2026-10-09
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Creative Arts/Media
Content Writer / Copywriter, Digital Marketing, Technical Writer -
Marketing / Advertising / PR
Content Writer / Copywriter, Digital Marketing
The Content Department is seeking a full-time, in-person (not remote) Content Specialist to join our team, help keep product information accurate and up to date, write informational and instructional blog-style articles, and edit website navigation to improve the user experience. This role is for someone with the patience to research and review product information – ensuring accuracy and completeness. The ideal candidate is detail-oriented, has strong problem-solving skills, and is open to learning and asking the right questions so they can describe products at a basic level to online customers.
This position combines independent work with collaborative problem-solving.
* This position is for someone willing to write original content, not generate AI content. We use AI as a tool to understand products and make simple processes more efficient.
Day-to-day/Responsibilities:Day-to-day work depends on ongoing projects but may include one or more of the following.
- Writing product titles to clarify the purpose and compatibility, include keywords, and match the formatting of like products site by site
- Write short product descriptions to briefly explain the purpose, compatibility, function, and features of the product
- Write product descriptions including a summary of the product followed by bullet point features and specifications
- Add and update product attributes (filterable characteristics)
- Write informational and instructional content for blog-style articles using our in-house HTML style guide templates
- Write and format landing page content including category grids and header paragraphs
- Make small edits to and upload product images and PDFs
- Excel - data table creation, filtering, sorting
- Ability to handle large data sets (sometimes 1000+ Excel rows)
- Ability to balance accuracy and time efficiency
- Clear and friendly written and verbal communication skills
- Patience and interest in learning about products and processes
- Problem-solving mindset
- Creative/Visual eye for page formatting and design
- Basic understanding and regard for SEO best practices – keywords and phrasing, original and unique content
Experience:
- Basic understanding of HTML
- Experience with Adobe Acrobat and Photoshop
- Interest in e-commerce SEO strategy for both B2B and B2C businesses
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