Datacenter Technician

Datacenter Operations Technician – Join Our Dynamic Tech Team!

Are you someone who enjoys working hands‑on with servers, cables, and network gear in a fast‑paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24x7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothly—from racking and cabling to troubleshooting and vendor coordination.

• Install and set up of servers, switches, routers, and other hardware devices.
• Perform cable patching and labelling activities as per the Datacenter standards.
• Keep detailed records of tasks in the ticketing system and inventory system.
• Configure basic network interfaces (e.g., KVM, DRAC/ILO).

• Resolve network‑related issues and perform cable swaps (Ethernet/Fiber).
• Check device power and LED alarm indicators and perform troubleshooting activities.
• Troubleshooting of copper and fiber optic cabling infrastructure.
• Execute reboots and perform initial diagnostics as per the defined process/procedures.
• Support incident and problem management as part of a global 24x7 support team.
• Rack/de‑rack hardware and handle decommissioning tasks.
• Maintain accurate inventory of cables (MM, SM, copper).
• Escort and coordinate with external vendors as needed.

• 2+ years of hands‑on experience in enterprise Datacenter operations or support role.
• Working knowledge of servers, switches, routers, and structured cabling.
• Strong troubleshooting and problem‑solving skills.
• Effective communication skills and ability to work effectively with internal teams and external vendors.
• Comfortable working in night and rotational shifts.
• Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.

• Be part of a collaborative and supportive tech team.
• Exposure to enterprise‑level infrastructure and global operations.
• Opportunities to grow into lead roles or cross‑train in advanced areas like network architecture.

Twinsburg, OH

24x7 Shifts

Associate

Full-time

Information Technology

Industry: IT Services and IT Consulting