Commercial Business Development Representative

Overview

The Commercial Business Development Representative role at Groundworks focuses on identifying and developing relationships with commercial clients, such as property managers, contractors, engineers, and real estate developers, to generate sales opportunities. The role involves assessing client needs, providing technical consultations, and proposing tailored foundation repair solutions that align with project requirements and budgets. Responsibilities include networking, cold calling, attending industry events, and conducting site visits to establish credibility and drive business growth.

A strong negotiation skill set and a deep understanding of foundation repair methods, structural engineering principles, and industry regulations are essential. Success requires a results-driven mindset, excellent communication, and the ability to manage long sales cycles while maintaining client relationships for repeat business.

• Develop and maintain strong relationships with contractors, developers, architects, engineers, branch leaders and other key decision-makers in the construction industry.
• Identify and pursue new business opportunities through networking, cold calling, referrals, and industry events.
• Manage the full sales cycle, from lead generation and qualification to negotiation, closing, and post-sale project installation support.
• Understand and present technical product information related to construction materials, equipment, or solutions to meet client needs for projects.
• Prepare and deliver compelling Lunch and Learn presentations and proposals tailored to each client’s specific project requirements.
• Collaborate with internal teams, including engineering, supply chain, and branch production operations.
• Negotiate pricing, contracts, and terms of sale to maximize revenue while maintaining customer satisfaction.
• Meet or exceed sales targets and KPIs through strategic planning, consistent follow-ups, and strong pipeline management.
• Maintain accurate records of sales activities, client interactions, and forecasts using CRM software.
• Generate new business by identifying and securing new clients through prospecting, networking, property inspections, and site visits.
• Build and maintain relationships by developing trust with key decision-makers to create long-term partnerships.
• Engage in consultative selling by understanding client needs and providing tailored solutions that align with their projects.
• Provide product and industry expertise by educating clients on technical specifications, industry trends, and product benefits.
• Performs other duties as assigned.

• 5+ years of sales support experience, preferably in engineering and/or construction (foundation repair services).
• Previous experience in foundation repair, construction, trades, B2B sales, or business development.
• Driven with the ability to execute goals assigned.
• Excellent communication and interpersonal skills, including verbal and written communication.
• Intermediate computer skills utilizing Excel, Word, PowerPoint, Outlook, and Adobe (PDF editing).
• Preferred ability to read blueprints or construction plans (in some cases).
• Excellent time management skills and the ability to prioritize work.
• High attention to detail and problem-solving skills.
• Dedication to providing excellent customer service.

The Commercial Business Development Representative will work in an office environment 30% of the time, and 70% on the road supporting clientele.

This role will require standing, walking, moving, carrying, bending, reaching, handling, pushing and pulling, driving and lifting.

Based in or serving Twinsburg, OH.