Receptionist​/Sales Assistant; Bilingual

Receptionist/Sales Assistant (Bilingual)

Department: Administrative

City/State: Tyler

Type: Full Time

Contact Name: Tala Arthur

Contact Email:

Description

Company: Group M7
Location: Tyler, TX
Position: Full-Time Receptionist (In-Office Only)
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $41.6K - $45k

GroupM7 is looking for a personable, proactive, and highly organized individual to join our team as a full-time Receptionist. This role is ideal for someone who enjoys working with people, thrives in a fast-paced office environment, and can adapt to changing priorities with ease. The successful candidate will be bilingual in English and Spanish, possess strong communication skills, and bring a positive, team-oriented attitude with a willingness to take initiative and support the day-to-day needs of the office.

• Perform receptionist duties, including answering and directing incoming phone calls and responding to general inquiries.
• Serve as the first point of contact for prospective clients, existing customers, and visitors.
• Assist Account Executives with day-to-day administrative and sales support tasks.
• Enter, update, and maintain client and prospect information within the company's CRM system.
• Assist with tracking incoming leads, organizing prospect information, and ensuring lead records are accurate and up to date.
• Help coordinate client communications, including scheduling meetings, managing follow-ups, and distributing information to the appropriate team members.
• Support the sales team with preparing documents, organizing client information, and maintaining accurate records.
• Schedule and organize client meetings and ensure meeting details are communicated appropriately.
• Greet and welcome clients in a professional and friendly manner.
• Ensure the office is kept tidy, organized, and presentable.
• Assist with general office administration and other projects as needed.

• Must be bilingual (fluent in Spanish and English).
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable communicating with prospective clients and existing customers.
• Ability to multitask and manage competing priorities.
• Comfortable working with databases, CRM systems, and administrative software.
• Knowledge of Google Workspace is preferred.
• Ability to work independently while contributing to a team environment.
• Paid time off (PTO)
• Full-time benefits package (health, dental, and vision insurance)
• Opportunities for growth and advancement within the company

The ideal candidate will serve as the first point of contact for GroupM7, maintaining a welcoming, friendly, and professional demeanor when interacting with clients, prospective customers, visitors, and team members. In addition to traditional receptionist responsibilities, this individual will provide administrative and sales support to our Account Executives by helping manage client information, maintain accurate CRM records, track incoming leads, coordinate communications, and assist with follow-up activities.

We are looking for someone who is dependable, punctual, organized, and proactive, with the ability to take initiative and follow through on assigned responsibilities. This individual should thrive in a fast-paced environment, be comfortable balancing multiple priorities, and remain flexible as daily needs change. We value someone who is personable, detail-oriented, and enjoys working with people while supporting the overall success of the team.

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We are a digital marketing and web development agency that has been helping businesses since 1995. Our work focuses on building and supporting the core systems businesses rely on to attract and retain customers.

This includes website design and development, SEO strategy, digital marketing, branding, and custom programming. We work with small and mid-sized businesses across a range of industries, helping them improve how they present themselves online and how effectively they generate new business.

At a high level, our role is simple: we help clients get found and turn that visibility into real, consistent business growth.

GroupM7 Design has an average rating of 4.9 out of 5 stars based on 161 ratings and 161 reviews by real clients.