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Customer Service Leader — KPI-Driven Ops & Team

Job in Tyler, Smith County, Texas, 75701, USA
Listing for: Hillman
Full Time position
Listed on 2025-12-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Leader — KPI-Driven Ops & Team Growth
A major company in customer service is seeking a Customer Service Manager in Tyler, Texas. In this role, you will lead and develop the Customer Service department, ensuring customer satisfaction and operational efficiency. Responsibilities include managing staffing, resource allocation, and conducting performance analysis. The ideal candidate will have a high school diploma or GED, with a preference for a college degree.

Strong leadership and analytical skills are essential for success in this role.
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