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Customer Service Leader — KPI-Driven Ops & Team
Job in
Tyler, Smith County, Texas, 75701, USA
Listed on 2026-01-02
Listing for:
Hillman Group
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading customer service company in Texas is looking for a Customer Service Manager. The successful candidate will lead the Customer Service department, ensuring customer satisfaction while managing call center metrics. Responsibilities include overseeing resources, reporting analytics, solving customer issues, and managing budgets. Ideal applicants should have at least a high school diploma, and a college degree is preferred. Strong leadership, communication, and analytical skills are essential in this office-based role.
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