Facilitator

Join to apply for the Facilitator role at BCFS Health & Human Services

It’s a great feeling to work for a company that does so much good for others around the world!

Education: Required – High School diploma or equivalent.
Preferred: Bachelor’s Degree in a Related Field.

Experience: Required – With a high school diploma or equivalent, 2 years of related experience and/or training in a related field.

Job Summary: The Facilitator is responsible for using sound judgement and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards.

• Outreach and recruitment of participants for community-based education, including efforts to minimize attrition.
• Establish and maintain a trusting and professional working relationship with families and the target population.
• Collaborate with the Community Engagement Coordinator to provide community education.
• Conduct group-based and one-on-one classes and skills-based workshops based on evidence-based curriculum to meet the needs of the target population.
• Topics include, but are not limited to:
  Marriage Skills, Relationship Skills, Parenting Skills, Financial Management, Conflict Resolution, and Job and Career Advancement.
• Conduct surveys among the program participants to help identify needs.
• Foster supportive connections between participants.
• Ensure transportation, childcare, and meals for participants attending education sessions are available.
• Disseminate educational material related to healthy marriages and relationships, parenting/co-parenting, intimate partner violence, child maltreatment awareness, and to participants and within the target population’s community.
• Attend community events to perform outreach and recruitment.
• Meet with the Program Director on a bi-weekly basis to evaluate the status of the education plan.
• Maintain timely and accurate file documentation and data entry that meets program requirements.
• Report any suspected abuse or neglect to the Program Director and all appropriate state and county enforcement agencies.
• Maintain own schedule of education classes and events.
• Identify and maintain professional relationships with clients and community partners.
• Attend and participate in staff meetings, in-service training, and case consultations.
• Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, the service population, and community members, and complying with the required dress code at all times.

• Facilitate education sessions twice a week (in-person, virtual, or hybrid).
• Collaborate with the Program Director to provide group-based education to a minimum of 200 unduplicated participants annually.
• Document client visits, interactions, outcomes, and education provided to participants in Salesforce within two business days.
• Create and oversee monthly education schedule.
• Record all activities in a complete, concise, and timely manner utilizing program forms into Salesforce (BCFS) software.
• Meet all deadlines required by the Program Supervisor, Program Director, Regional Director, and state/federal partners.
• Demonstrate the ability to:
  • Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
  • Communicate effectively in writing and verbally in English.
  • Work in a fast-paced environment.
  • Maintain computer literacy required to meet the responsibilities of the position.
  • Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
  • Travel as needed.
• Other job duties as assigned per grant requirements.

• Maintain certificates required for the position, including but not limited to First Aid and CPR.
• Valid Texas Driver’s license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screen and random drug screens.
• Provide proof of or work eligibility status upon request.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
• English…