Personal Banker Details

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Full Time Personal Banker

Department: Tyler Branch

City/State: Tyler, Texas

Type: Full-Time

Relocation:

Contact Name: Suzanne Osbourn

Contact Email: sosbournk

Date Posted:

Experience

- Prior experience in retail banking, sales, or customer service strongly preferred.

- Demonstrated ability to influence and build relationships.

- Strong communication, problem-solving, and organizational skills.

- Flexibility to adapt to different tasks and branch needs.

- Passion for community service and team success.

- Bilingual (English/Spanish) preferred but not required.

Description

We are looking for a service-minded, people-focused Personal Banker to join our team—someone who naturally motivates others, brings energy to new initiatives, and takes pride in helping move ideas into action. This role is ideal for someone who thrives on connecting with customers, supporting their goals, and working alongside a team to see things through from start to finish.

You’ll have the opportunity to make an impact every day—sometimes stepping into teller duties as needed—while being part of a bank that values growth, collaboration, and community.

Responsibilities:

- Build and nurture relationships with customers by identifying their financial needs and recommending tailored banking solutions.

- Open and service personal and business accounts while ensuring all documentation is accurate and compliant.

- Educate customers about bank products, services, digital tools, and financial wellness strategies.

- Occasionally assist with teller transactions to support branch operations as needed.

- Collaborate with your team to achieve branch goals and provide an exceptional customer experience.

- Exhibit sound judgment in decision-making, ensuring compliance with internal policies and regulatory guidelines.

- Be a positive presence on the team—supporting others and celebrating wins.

Education

High school diploma or equivalent; college coursework or degree preferred.

401(k) 5% Match Health insurance

Dental insurance

Disability insurance

Employee assistance program

Employee stock ownership plan

Life insurance

Opportunities for advancement

Paid time off Tuition reimbursement

Vision insurance

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