IT Analytics Lead

IT Analytics Lead page is loaded## IT Analytics Lead locations:
Tyler,TX - 1600 WSW Loop 323time type:
Full time posted on:
Posted 24 Days Agojob requisition :
JR2242

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.
Here’s what sets us apart:
* ** Wellness that works for you:
** Comprehensive medical, vision, dental, and prescription coverage.
* ** Flexibility and freedom:
** Paid time off to relax, recharge, and enjoy life.
* ** Ownership that empowers:
** 401(k) plan to help you build a solid future that the Company contributes to.
* ** Savings for your lifestyle:
** Exclusive employee discounts on the things you need most.
* ** Investing in your dreams:
** Scholarships and educational support to fuel your growth.
* ** Adventure awaits:
** Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.
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* Job Summary:

** Responsible for the analytics function within the IT department, overseeing the development and implementation of data analytics strategies, tools and technologies within the IT organization.
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* Essential Duties and Responsibilities:

*** Overseed the collection, processing, and analysis of IT data to identify trends, inefficiencies, and opportunities for cost reduction, improved performance, and service reliability.
* Develops and maintains executive-level dashboards, performance metrics, and reports to monitor key IT services, infrastructure health, security, and system performance.
* Collaborates with IT management and other departments to ensure data-driven insights align with business objectives and inform strategic decisions.
* Integrates Artificial Intelligence to optimize and innovate data analytics processes.
* Performs root cause analysis for recurring IT issues, service disruptions, and other operational challenges.
* Implements advanced analytics techniques, such as predictive analytics and machine learning models, to forecast IT needs and enhance proactive problem-solving.
* Ensures the data governance framework is adhered to, maintaining data quality, security, and compliance.
* Manages the integration of new analytics tools, platforms, and technologies to improve reporting capabilities and IT service management.
* Communicates complex data insights and technical findings in a clear, actionable manner to both technical and non-technical stakeholders, including leadership.
* Works with IT teams to improve system performance based on data insights and guide decision-making around resource allocation and capacity planning.
* Monitors industry trends in IT analytics and apply best practices to enhance the organization's analytics capabilities.
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* Knowledge, Skills and Abilities:

*** Advanced knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint.
* Advanced knowledge of Data Analytics tools, trends and capabilities
* Intermediate knowledge of Artificial Intelligence and its integration into data analytics processes.
* Advanced knowledge of self-service reporting tools.
* Advanced knowledge of data structures, database management, and data governance principles.
* Intermediate knowledge of SAP reporting and transactional applications.
* Basic mathematical skills.
* Ability to absorb and guide new cloud functions including Snowflake, Azure Data Factory and Power

BI.
* Ability to lead and motivate others.
* Strong negotiation skills.
* Ability to work in a highly creative, driven manner.
*…