Chief Information Officer
Listed on 2026-11-02
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IT/Tech
IT Project Manager, Systems Administrator, IT Specialist, IT Consultant
Chief Information Officer
Chief Information Officer
Department: Information Technology
Salary: DOE
City/State: Tyler, TX
Education: Bachelor's degree, Master's degree preferred
Type: Full-time
Experience: At least seven years
Relocation: No
Contact Name: Human Resources
Contact Email: hr
Date Posted: Oct 28, 2026
Description:
POSITION SUMMARY:
The Chief Information Officer (CIO) is Texas College’s senior technology executive, accountable for technology strategy, reliable day-to-day operations, information security, data stewardship, and responsive service to students, faculty, and staff. Reporting directly to the President, the CIO serves on the Cabinet and ensures that technology investments support institutional effectiveness, enrollment, student success, academic excellence, and responsible stewardship.
Texas College seeks a practical, solutions-oriented leader who can move quickly between strategic planning and direct execution. The CIO must remain technically engaged, work alongside the IT team when necessary, resolve urgent operational challenges, and build a customer-service culture aligned with the College’s THRIVE framework.
- Develop, prioritize, and execute a realistic technology roadmap tied to College goals, affordability, student experience, and measurable improvements.
- Advise the President and Cabinet on technology decisions; translate institutional priorities into deliverable projects with timelines, owners, budgets, and outcomes.
- Guide responsible use of automation, digital tools, and artificial intelligence to streamline services while protecting institutional data.
- Lead effective administration, optimization, integration, and user support for Jenzabar and related systems serving Finance, Enrollment, Registrar, Financial Aid, Academic Affairs, and Advancement.
- Strengthen data integrity, access controls, institutional reporting, integrations, and documented cross-functional workflows; collaborate with department leaders on clear system ownership.
- Ensure that staff receive appropriate training and that critical reports and transactions can be performed accurately and on time.
- Oversee networks, connectivity, servers, cloud services, endpoints, classroom technology, telecommunications, help desk operations, and technology procurement.
- Maintain appropriate cybersecurity, backup, disaster recovery, incident response, and business-continuity practices, consistent with applicable requirements and College policy.
- Respond promptly to high-impact outages and system failures, personally joining troubleshooting and restoration efforts when needed.
- Direct, coach, and develop the IT team; establish clear expectations, cross-training, service standards, ticket escalation, performance measures, and accountability.
- Model a hands-on leadership approach: assist staff with troubleshooting, implementation, maintenance, and user support as circumstances require rather than relying solely on delegation.
- Move decisively from planning meetings to execution, particularly during urgent campus needs, resource constraints, system implementations, or operational disruptions.
- Build a responsive, respectful, problem-solving service culture with timely communication and effective partnerships across campus.
- Develop and manage the IT budget, contracts, licenses, vendor relationships, asset inventories, and lifecycle replacement plans, prioritizing cost-effective and sustainable solutions.
- Coordinate grant-funded technology initiatives with Finance and…
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