PMO Analyst

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Responsible for supporting the day-to-day operations of the IT Project Management Office (PMO) to help ensure technology projects are delivered on time and to standard. Maintains project portfolio reporting, supports resource planning and financial reporting, and communicates project status and priorities to key stakeholders. Maintains PMO processes and templates, supports training for project managers and managers, and coordinates AI project intake.

Uses company-approved AI tools to work efficiently and deliver accurate, timely insight.

Essential Duties and Responsibilities:

• Maintains a current view of project status, health, and resource needs by analyzing data to produce portfolio reports, dashboards, and KPIs. Communicates portfolio status, changes, and prioritization outcomes to IT leadership, project managers, and stakeholders.
• Follows up with project managers and project owners across the portfolio to ensure status updates are timely, complete, and accurate. Escalates persistent gaps to PMO leadership.
• Owns the quarterly project resource planning process by consolidating project demand and team capacity, identifying resource conflicts, and working with project and functional managers to resolve issues. Escalates conflicts affecting project priorities, scope, or committed dates to the CIO and PMO leadership.
• Manages the monthly IT labor reporting process, identifies, and follows up on missing or under-reported hours, and prepares draft and final reports. Produces final labor reports classifying IT labor as capital, SaaS, or expense in accordance with company capitalization policy.
• Reviews monthly IT expense reports, assigns or reclassifies expenses to the correct projects, and maintains documentation supporting those classifications. Provides labor and expense data for monthly project financial reviews.
• Develops and maintains PMO templates, methodology documentation, and process guides, and identifies opportunities to improve PMO processes.
• Trains and onboards new project managers and new managers on PMO methodology, project status reporting, time tracking, and related tools and processes.
• Maintains the AI portfolio by receiving and documenting AI use case requests, coordinating security, privacy, and risk reviews and tracking and reporting status to IT leadership and AI governance stakeholders.
• Uses…