Technical Learning Coordinator

Technical Learning Coordinator

Location: Tyler, TX

Department: Learning & Development / Production

Reports To: Learning & Development Manager

Travel: N/A

Schedule: Flexible between 8:00 AM - Midnight

Soules Foods is a thriving family-owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple® drives us. Based in Tyler, Texas, the company is a leading national producer of ready‑to‑eat and ready‑to‑cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA.

We proudly serve a broad portfolio of great‑tasting, high‑quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership.

The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia;
Valley, Alabama; and its headquarters in Tyler, Texas.

The Alchemy Trainer is responsible for delivering accurate and consistent training for production employees using the Alchemy learning platform. This role ensures employees understand safety, quality, and operational expectations and supports both onboarding and ongoing development. The individual will also be responsible for executing Learning & Development initiatives.

• Experience in manufacturing, food production, or training (preferred).
• Strong communication and presentation skills.
• Comfortable leading groups and providing hands‑on demonstrations.
• Basic computer skills and ability to learn Alchemy devices quickly.
• Bilingual (English/Spanish) preferred.
• Ability to work in a fast‑paced production environment.

• Communication – Clear, confident facilitation skills.
• Coaching – Ability to guide, support, and encourage learners.
• Adaptability – Adjusts training style to audience and environment.
• Teamwork – Partners well with HR, L&D, supervisors, and production leaders.
• Attention to Detail – Ensures accurate recordkeeping and compliance.
• Values‑Driven – Models Soules Foods’ values:
  Hustle, Excel, Adapt, Respond.

• Deliver Alchemy training sessions to new hires and current employees.
• Facilitate using the Alchemy platform, in person, and virtual training.
• Lead classroom and hands‑on training using remotes, tablets, and scanners.
• Engage employees through clear instruction, coaching, and Q&A.
• Support supervisors and leads in navigating Alchemy tools and learning plans.

• Assign learning plans and maintain accurate training records in the Alchemy LMS.
• Track completion, compliance, and overdue training.
• Troubleshoot basic Alchemy device or system issues.
• Prepare training reports for L&D Manager and site leadership.

• Reinforce training through on‑the‑floor coaching and observation.
• Provide immediate feedback or retraining when needed.
• Assist supervisors with cross‑training and skill development initiatives.

• Identify training gaps or trends and recommend improvements.
• Provide feedback on training content, delivery, and engagement.
• Support development of supplemental training materials as needed.

• The job is carried out in a professional office setting and involves using standard office equipment like laptops, desk phones, and smartphones. Regular visits to production facilities may also be required. During those visits, the employee is occasionally exposed to cold and/or humid conditions. The employee occasionally works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, cold temperatures, electrical shock and vibration risks.
  
  The noise level in the work environment is moderate.

• Employees must be able to stand, walk, or sit; use…