Development Database Coordinator

The Development Database Coordinator position exists to ensure the Diocese’s fundraising and donor management operations are accurate, efficient, and well-coordinated. The role serves as the central administrator of the central donor database, ensuring donor information is maintained with integrity, gifts are processed and acknowledged promptly, and development staff have reliable data to support fundraising, stewardship, and decision-making.

Beyond database management, the position supports donor engagement by providing prospect research, generating reports and dashboards, automating workflows, integrating systems, and training staff on the effective use of development technology. By improving data quality, streamlining processes, and supporting donor-centered service, the Development Database Coordinator helps the Office of Stewardship & Development build stronger relationships with benefactors and advance the mission of the Diocese of Tyler and its affiliated ministries.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Database Management & Reporting

• Serve as the lead administrator of Raiser’s Edge NXT, ensuring data integrity, security, and usability.
• Train and support diocesan and parish staff on the effective use of Raiser’s Edge NXT.
• Create and run complex queries, reports, dashboards, and data exports to support development and stewardship efforts.
• Perform regular database maintenance, including Address Finder, Email Finder, Phone Finder, and Deceased Constituent Finder updates on a regular basis.
• Coordinate the setup of appeal and package codes to enable accurate gift tracking and reporting.
• Develop and maintain standard operating procedures for gift process, database entry, and data maintenance processes.
• Generate pledge audit reports and year-end consolidated receipts for all donors.
• Ensure the accuracy of data related to donations, donor recognition, and event participation.

Gift Processing & Donor Acknowledgment

• Collaborate with the Gift Processing & Day Entry Clerk to plan, manage, and implement gift receipting and acknowledgment processes for all diocesan entities, including parishes, schools, and the Tyler Catholic School Foundation.
• Process online donations through Raiser’s Edge NXT’s Online Express, Give Central, and any other online giving interface used by the diocese.
• Record and reconcile donations, transfers, and deposits to/from diocesan and foundation funds.
• Coordinate the donor recognition program with the assistance of the Director of Development and Donor Engagement Coordinator to ensure timely and appropriate stewardship for all benefactors.

Prospect Research & Donor Engagement

• Conduct research on current and prospective donors to support cultivation and solicitation strategies.
• Identify opportunities to align donor interests with ministry priorities across the Diocese of Tyler.
• Notify Development leadership of key donor milestones (e.g., birthdays, anniversaries, and achievements) to support personalized engagement.
• Coordinate the assignment and management of prospective donors to clergy, staff, and volunteers for donor portfolio follow‑up and engagement.

Workflow Automation & Systems Integration

• Design and implement automated workflows using Microsoft Power Automate and Office 365 to streamline development operations.
• Set‑up and manage the integration of Raiser’s Edge NXT with all third‑party tools, including Importacular, Automate Genius, and any other necessary API software interfaces.
• Collaborate with the Blackbaud environment administrators to manage user access and permissions.

Collaboration & Administrative Support

• Support special events, appeals, campaigns, and reports by preparing data and materials as needed.
• Collaborate with other departments, parishes,…