Shiftlead @ Crumbl Tyler

Estimated Pay: $14.19–$15.49/hour, including tips

Hiring for all shifts! Open availability preferred, but not required.

We operate a fast-paced, high-volume bakery where attention to detail, teamwork, urgency, and adaptability are essential. Our menu changes weekly, so strong leadership, communication, organization, and the ability to adjust quickly are critical.

This is an active, hands-on leadership position — not a supervisory role where you simply delegate tasks. Shift Leads are expected to lead from the floor, work alongside their team, solve problems, and take ownership of the success of their assigned shifts.

We're looking for leaders who notice what needs to be done, take initiative, hold team members accountable, and consistently set the example.

Estimated total hourly earnings: $14.19–$15.49/hour, including tips

Hourly compensation includes base pay plus pooled tips

Wage increases and advancement opportunities may be available based on performance, experience, and responsibilities

Tips are pooled and distributed among eligible team members

Important: Advertised hourly earnings include estimated tips and are not guaranteed. Tips fluctuate based on sales volume, customer tipping, hours worked, and other factors. Actual total hourly compensation may vary.

Lead assigned shifts and oversee day-to-day bakery operations

Assign employee stations, tasks, breaks, production priorities, and cleaning responsibilities

Provide clear instructions and communicate expectations to team members

Coach, train, and develop employees to improve performance, efficiency, and consistency

Hold team members accountable for attendance, productivity, quality, cleanliness, and company policies

Monitor employee performance and communicate concerns or opportunities for improvement to management

Maintain appropriate staffing and labor efficiency throughout assigned shifts

Ensure employees remain productive and complete assigned responsibilities

Handle routine operational challenges and make timely decisions to keep the shift running smoothly

Communicate shift updates, operational concerns, and important information to management and incoming leadership

Work hands-on in all bakery stations, including mixing, balling, baking, decorating, packaging, and customer service

Read, understand, and accurately execute recipes and weekly menu changes

Monitor production levels and adjust priorities based on sales volume and product demand

Complete regular quality checks and address issues immediately

Maintain appropriate product availability while minimizing unnecessary waste

Ensure proper food handling, ingredient storage, labeling, and sanitation procedures

Maintain a sense of urgency during busy periods without sacrificing accuracy or quality

Customer Service & Store Operations

Lead by example in providing friendly, attentive, and professional customer service

Resolve routine customer concerns and elevate issues when necessary

Ensure orders are prepared accurately, packaged correctly, and completed on time

Encourage team members to make appropriate product recommendations and support store sales goals

Operate the POS system and accurately handle, count, and balance cash drawers

Follow cash-handling, payment security, and loss-prevention procedures

Complete opening and closing duties accurately and on time

Complete assigned shift checklists, production records, cleaning logs, and operational reports

Review timekeeping records and communicate discrepancies to management when assigned

Monitor inventory and communicate ingredient or supply shortages promptly

Maintain a clean, safe, organized, and guest‑ready bakery throughout the shift

Ensure cleaning and sanitation tasks are completed consistently,…