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Zoo Team Member

Job in Tyler, Smith County, Texas, 75701, USA
Listing for: The Caldwell Zoo
Part Time, Seasonal/Temporary position
Listed on 2026-01-03
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

This position does not start till February of 2026!

Interviews will be held on 1/17 and 1/24 from 10am - 2pm at the front of the Zoo.

This position is a Part-Time, Temporary position starting in February and ending in November.

Must be able to work weekdays, weekends, and some holidays. Open time availability is preferred.

We will try to place you in the department that best meets your skills and preferences. However, flexibility is required and you may be moved from department to department as business needs require.

Job Summary:

Under the direction of the Manager of Admission and Guest Relations, you will act in a fast-paced environment to provide excellence in customer experience by focusing on safety, quality, professionalism, and engagement.

Guest Relations - Parking Lot
  • Greets guests with a smile and friendly attitude
  • Directs cars parking in parking areas, and assists with bus lots when needed
  • Positions cars to facilitate safety and efficiency
  • Maintains the security of parked vehicles by monitoring and calling in any concerns
  • Keep the parking area free of debris
  • Other duties as assigned.
Visitor Services - Scanning or Cashier
  • Greets guests with a smile and friendly attitude.
  • Engage with guests and work toward creating a world‑class customer experience.
  • Operate Point of Sale (POS) system, handle money and make change
  • Provide visitors with information and assistance
  • Operate a multi‑line telephone system, base radio, and public address system.
  • Scan zoo tickets
  • Respond effectively during emergencies and provide services such as first aid, lost & found, and equipment rentals for zoo visitors.
  • Provide clerical support for visitor services operations, which includes data entry, coping, typing, filing, and operating the postage meter and other office equipment.
  • Cleaning and maintenance of the rental equipment.
  • Other duties as assigned.
Food Services - cook, dishwasher, cashier
  • Greet all visitors upon entering the Café.
  • Engage with guests and work toward creating a world‑class customer experience.
  • Operate Point of Sale (POS) system, handle money and make change.
  • Take orders for food
  • Stock and receive supplies
  • Clean kitchen and outside eating area.
  • Follow food portioning standards
  • Ensure that all orders are completed in time and with the correct priority.
  • Keep the cooking, storage, and prep areas clean, neat, and well‑stocked.
  • Adheres to health and safety standards
  • Correctly place and store clean equipment, dishes, and utensils in assigned storage areas.
  • Stocks serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
  • Other duties as assigned.
Aviary Attendant
  • Greet all visitors upon entering the Wild Bird Walkabout
  • Engage with guests and work toward creating a world‑class customer experience
  • Execute cash‑handling transactions and make change
  • Monitors the health, welfare and safety of birds in the aviary.
  • Helps clean and maintain the exhibit.
  • Other duties as assigned.
Commissary - Lettuce Maker
  • Prepares Giraffe feedings, deliver feed and support the Commissary Staff.
  • Cut and sort lettuce by size. Place 2 large and 1 small leaf per food tray. Stack 10 food trays together and put rubber band around them. Put 120 trays or 12bundles of 10into a tub and zip tie it shut. Place the tub in fridge in order of first in first out. Need to be able to produce 4-5 tubs a day and be able to life 40 – 50lbs.
  • Other duties as assigned.
Gift Shop - cashier
  • Greet all visitors upon entering the Gift Shop
  • Engage with guests and work toward creating a world‑class customer experience
  • Stock and clean shelves, counters, or fixtures.
  • Assist with advertising displays and merchandise on counters or fixtures to promote sales.
  • Unpack, count, mark, or tag merchandise according to established procedures.
  • Answer customers' questions concerning location, price, and use of merchandise and availability
  • Communicate management instructions to other sales associates
  • Performs cash register functions
  • Responsible for accurate cash handling and POS operation according to Gift Shop policies
  • Wraps and/or bags merchandise for customers.
  • Other duties as assigned.
Requirements:
  • Must be outgoing and friendly
  • Must be willing to work with birds
  • Exceptional…
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