Inside Sales Representative

Location:

Tyler, TX, US, 75703

Work Arrangement:
Onsite

Dover Precision Components is hiring an Inside Sales Representative for our Cook Compression brand. We deliver performance‑critical solutions for rotating and reciprocating machinery across several markets, including oil & gas. We are part of Dover Corporation, a $7 billion+ global company known for stability and innovation.

This role is based at our Tyler, Texas facility. We offer competitive pay, and benefits start on day one.

The Inside Sales Representative is responsible for providing customers with accurate and timely responses by coordinating with shipping, manufacturing, and planning for the on‑time delivery of products, collaborating in a team‑based environment. Specific responsibilities include:

• Manages sales and transfer orders from quote to invoice, including product and order research and pricing, quote and order generation and tracking, and order expediting
• Provides customers with premium care, with a sense of urgency
• Updates customer order status reports and milestones
• Addresses inquiries regarding product pricing, availability, concerns and problems
• Initiates orders with the customer or recommends order changes based on account and manufacturing knowledge
• Works in a team environment to meet business objectives and goals
• Maintains accurate records utilizing ERP system
• Communicates with regional sales team and site operations for status of order and position of sales
• Provides sales and administrative support for pricing and invoicing
• Strives to maintain share with assigned accounts, always looking for opportunities for growth and new business

• 1+ year of related experience in inside sales, customer service, or similar, preferably within a manufacturing setting
• Excellent written and verbal communication skills, including dynamic telephone presence
• Ability to influence internal and external customers with proven client relationship and rapport‑building skills
• Highly organized with a track record of exceptional follow‑up, demonstrating a strong sense of urgency and time management skills
• Strong attention to detail and accuracy
• System/computer skills in MS Office – Excel, Word, and ERP such as Syteline
• Bringing a collaborative approach, demonstrating a positive attitude and being a great team player
• Demonstrating sound judgment, discretion, and preserving confidentiality

• Experience in oil and gas manufacturing, knowledge of the industry, pricing structures, and precision components highly desired
• Comprehensive understanding of manufacturing systems, especially production and inventory control

Dover Precision Components ‘DPC’ (‘the Company’) is part of Dover Corporation’s (‘the Parent Company’) Pumps and Process Solutions segment. DPC holds market‑leading positions globally and delivers performance‑critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission‑critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.

Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls.

Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.

We are diligent in recognizing our employees’ needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, reflects who we are.

We consider several job‑related, non‑discriminatory factors when…