Field Service Technician Auto

An apprentice level industrial maintenance position for Anchor Technical, an industrial plant performance contractor based in Fort Worth, Texas.

• Ensure all operations adhere to industry best practices for safety (by OSHA standards)
• Work independently or as part of a team with initiative and limited supervision
• Responding to customer callouts and field dispatches as dispatched
• Serves customer relationships by understanding work order requests, investigating complaints, conducting tests, resolving problems, and communicating with customer representatives to coordinate maintenance activities
• Work perform maintenance, and repair faulty equipment for package handling systems in industrial settings
• Perform preventative maintenance on equipment to ensure optimal performance as needed
• Generate service reports that explain the work provided, parts provided, and clear understanding of the issue, the solution, and any follow-up needed. Completes timesheets, expense reports, and parts lists as needed. All done in a timely and professional manner.
• Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Use various tools and equipment, including test instruments, calibration equipment, hand tools, and power tools, to perform maintenance tasks

Required Knowledge, Skill, Abilities, and

Competencies:

• Complete pre-employment skills evaluation consistent with Field Service Technician I capabilities
• Ability to provide both customers safe, clean, reliable, on-time, courteous service
• Knowledge of the applicable occupational hazards and safety precautions
• Knowledge of the standard methods, practices, materials, tools, and equipment of the industrial maintenance trade
• Knowledgeable of the mechanical, electrical/control, pneumatic, and hydraulic operating characteristics of a variety of equipment and machinery
• Ability to use five senses to detect faulty operation of equipment or defective materials and notify supervisor and customer
• Professional appearance and demeanor
• Ability to lift, carry, and handle items weighing up to 50lbs frequently
• Ability to understand and execute oral and written instructions
• Critical thinking skills
• Ability to travel to client locations and be “on call” at certain times
• Conveyor (material handling equipment) experience preferred

• High school diploma or equivalent