Front Desk Associate
Job in
Tysons, Fairfax County, Virginia, USA
Listed on 2026-01-24
Listing for:
Perfect Performance Nova LLC
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Benefits
- Bonus based on performance
- Employee discounts
- Benefits/Perks
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility! As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance.
Responsibilities- Greet members, guests, and prospective members as they arrive at the facility
- Check the members in as they enter the facility
- Answer phone calls and assist members as needed
- Communicate with in bound leads and potential members through calls, texts, emails, and in-person meetings
- Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings
- Contact local businesses about sponsorship
- Provide an excellent onboarding experience
- Assist members with resolving any concerns or complaints
- High school diploma/GED required
- Previous customer service or sales experience
- Proficient in MS Office and other computer programs
- Positive, motivating, and effective interpersonal communication skills
- Excellent organizational and time management skills
Position Requirements
10+ Years
work experience
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