Development & Engagement Manager – Watermark Hotel

B.

F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.

These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

Do you have a passion for development & engagement? Do you strive to make a difference in the lives of others? Consider yourself a creative genius when it comes to finding new ways to keep a team engaged? We have just the position for you! We are currently seeking a phenomenal leader to become our Development & Engagement Manager
, for The Watermark Hotel, the all-suite hotel located in Capital One Center, featuring 300 luxury residential suites and lead a hospitality team dedicated to setting a new definition of luxury.

The ideal candidate will possess an unmatched dedication to making a difference for our team members. As our new Development & Engagement Manager, you will be responsible for:

• Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, Forbes training, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness by ensuring on-the-job performance.
• Plan and conduct meetings with department managers, and team members to review performance trends, to develop appropriate action plans and to provide appropriate recognition.
• Monitor all departmental training programs and assist departmental leaders in conducting pre-shift meeting, executing job skills checklists, and utilizing brand service toolkit training.
• Track, input, maintain and audit all individual team member training records to ensure full compliance with established corporate standards.
• Develop an annual training calendar and compile periodic reports (i.e. monthly, quarterly, etc.) of training activity.
• Assist with Human Resources functions, as needed.

B.

F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture.

Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

• Training Administration
  :
  Analyzes quality issues, identifies training needs and ensures implementation to improve results. Oversee and administer all training and professional development functions to include, but not limited to, creating and/or developing course content, facilitating and/or conducting training sessions/workshops, Forbes training, planning and implementing corporate and hotel training initiatives, conducting needs assessments, measuring training effectiveness by ensuring on-the-job performance. Utilizes available resources and adheres to
  
  B.
  
  F. Saul Company Hospitality Group training policies.

• Team Member Relations:Responsible for ensuring fair and consistent application of federal, state and local laws. Plays a key role in ensuring effective team member relations and serves as a resource for performance management with hourly and salaried team members. Plan and conduct meetings with department managers, and team members to review performance trends, to develop appropriate action plans and to provide appropriate recognition.
  
  Monitor all departmental training programs and assist departmental leaders in conducting pre-shift meetings, executing job skills checklists, and utilizing brand service toolkit training.

• Cost…