Federal Service Delivery SME — ServiceNow & ITIL
Listed on 2026-10-06
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IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
DMI is seeking a Service Delivery Subject Matter Expert to lead a Service Now maturity, support, and development program for the U.S. Senate Sergeant at Arms.
The role is customer-facing, focusing on process design, facilitation, measurement, and transitioning new capabilities into operations. You will guide cross-functional groups, own performance metrics, and ensure readiness for production, balancing platform issues with process improvements and governance.
Step into the Federal Service Delivery SME — Service Now & ITIL role at Digital Management Llc in Tysons, VA, United States and grow with us.
We are looking to fill the Federal Service Delivery SME — Service Now & ITIL position at Digital Management Llc in Tysons, VA, United States.
The Federal Service Delivery SME — Service Now & ITIL role at Digital Management Llc is now open for applications in Tysons, VA, United States.
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