Technology Business Analyst

Job Family:
Systems Analysis (SYS)

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

• Partner with business and technology teams to understand needs, define priorities, and translate them into clear requirements.
• Analyze business processes, systems, data flows, and pain points to identify opportunities for improvement.
• Create user stories, functional requirements, process maps, workflow diagrams, and acceptance criteria.
• Facilitate discovery sessions, stakeholder interviews, requirements workshops, and solution reviews.
• Work closely with product managers, engineers, designers, QA, and project managers throughout delivery.
• Support testing by developing test scenarios, validating results, and coordinating issue resolution.
• Identify risks, dependencies, and opportunities to improve technology solutions and business outcomes.
• Communicate complex technical concepts clearly to both technical and non-technical audiences.

• THREE (3+) years of experience as a technology business analyst, systems analyst, product analyst, or in a similar role.
• Experience gathering, documenting, and managing business and technical requirements.
• Strong understanding of software development life cycles, Agile practices, and product delivery.
• Ability to analyze complex problems and turn them into practical, well-defined solutions.
• Experience creating process flows, data flows, user stories, use cases, and functional specifications.
• Strong communication, facilitation, organization, and stakeholder management skills.
• Comfort working across multiple teams and managing competing priorities.
• Experience with tools such as Google Workspace, Jira, Confluence, Azure Dev Ops, Visio, or similar platforms.

• Experience working with APIs, integrations, cloud platforms, databases, or enterprise systems.
• Familiarity with data analysis, reporting, or business intelligence tools.
• Experience in a technology, SaaS (e.g., Salesforce, Service Now, Appian), federal government, or other highly regulated environment.
• Knowledge of product management, UX research, service design, or change management practices.
• Experience supporting system implementations, process automation, or digital transformation initiatives.
• Business analysis certification such as CBAP, CCBA, or PMI-PBA.
• Experience working with distributed or cross-functional teams.
• Experience or knowledge of Data Accountability Broker Submission (DABS) and Financial Assistance Broker Submission (FABS) functions.

The annual salary range for this position is $75,800.00-$.

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

• Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach  annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and  protection, etc.)
  
  Position may be eligible for a discretionary variable incentive bonus.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business…