Senior Salesforce Architect - Enterprise CRM & Cloud

JD:

Cross-Functional Coordination

• This role requires active cross-functional coordination with business teams to ensure priorities, use case definitions, and acceptance criteria are aligned with the technical delivery roadmap.

Key Responsibilities

• Translate business requirements into detailed technical specifications and solution designs for OEE, Connected Worker, and Golden Batch use cases

• Lead and coordinate the integration workstream end-to-end; drive delivery ownership and escalation

• Act as the primary point of contact for cross-functional stakeholders; facilitate alignment sessions across business, technical, and integration teams

• Own technical design documents, integration specifications, and data flow diagrams

• Govern risks/issues, project plan; represent GMSx in steering ceremonies and SAFe ceremonies

• Drive cross-functional coordination with business teams to align priorities with technical delivery

• Define technical implementation steps and ensure traceability between business needs and technical deliverables

• Support UAT planning and coordinate with business stakeholders for validation

• Provide guidance on best practices for MDF platform utilization within the GMSx program

Required Qualifications & Experience

• 8+ years of experience in techno-functional roles within manufacturing, pharmaceutical, or life sciences domains

• Proven track record of leading OT/IT integration projects and converting complex business requirements into technical solutions

• Deep understanding of OEE calculations, batch processing workflows, and connected worker concepts in a manufacturing context

• Strong project management skills — ability to plan, prioritize, and drive delivery independently across multiple work streams

• Experience guiding Computer System Validation (CSV) for Edge Gateway or similar integration platforms, preferably in GxP environments

• Familiarity with GxP-regulated environments and relevant regulatory frameworks (FDA 21 CFR Part 11, EU Annex 11)

• Solid understanding of data management principles (data flows, naming conventions, data governance)

• Excellent stakeholder management and communication skills — ability to align global and local teams with different priorities

• Experience with MES (e.g., Client-X), MDF, or similar manufacturing data/execution platforms
Preferred / Nice-to-Have

• Experience with SAFe Agile methodology in enterprise settings

• Familiarity with ISA-95 / ISA-88 standards for manufacturing integration

• Prior experience with large pharma/life sciences organizations

• Knowledge of UNS (Unified Namespace) strategy and enterprise data governance frameworks

Top

Skills:

• Proven track record of leading OT/IT integration projects and converting complex business requirements into technical solutions

• Deep understanding of OEE calculations, batch processing workflows, and connected worker concepts in a manufacturing context

• Strong project management skills — ability to plan, prioritize, and drive delivery independently across multiple work streams