Systems Administrator

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose.

We have been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Credence has an immediate need for a Systems Administrator to support and secure our enterprise IT environment across Microsoft 365, Azure, AWS, and Google Cloud Platform. This role handles day-to-day systems administration, endpoint management, identity and access administration, and Tier II escalation support for a hybrid workforce operating under federal contractor compliance requirements. Success in this role requires strong Microsoft endpoint and identity administration experience, hands‑on vulnerability remediation work, scripting ability in Power Shell or Python, and the judgment to resolve escalated issues independently while documenting what was done.

Responsibilities include, but are not limited to the duties listed below:

• Administer and maintain cloud-hosted and endpoint systems across Windows, macOS, and Linux.
• Manage endpoints using Microsoft Endpoint Manager, including Microsoft Intune policy administration and Windows Autopilot deployments.
• Build, maintain, and troubleshoot device compliance policies, configuration profiles, and application deployment packages.
• Maintain software and operating system patch cadence across the managed endpoint fleet.

• Manage user accounts and directory services including Active Directory, Microsoft Entra , and Group Policy.
• Execute onboarding, offboarding, and access change requests in line with documented Identity and Access Management policy and least-privilege standards.
• Support secure access protocols including conditional access policy administration and multifactor authentication enrollment.

• Monitor and triage security alerts in Microsoft Defender and Microsoft Sentinel, escalating confirmed incidents to the security and compliance function.
• Execute vulnerability remediation based on Nessus scan results, including system hardening, patching, and verification of closure.
• Administer email security tooling including Proofpoint and secure mail flow policies; analyze email headers in support of phishing investigations.
• Support phishing simulation campaigns and security awareness initiatives run by the security and compliance function.
• Contribute evidence and system configuration detail in support of CMMC and SOC 2 audit cycles.

• Provide advanced technical support and resolve escalated IT tickets with professionalism and efficiency.
• Write and maintain Power Shell and Python scripts to automate repetitive administrative tasks and reporting.
• Assist in disaster recovery planning, backup strategy, and restoration testing.
• Write and maintain technical documentation and internal knowledge base articles for procedures owned by this role.
• Participate in a bi-weekly on-call rotation to provide after-hours support as needed.

• U.S. Citizenship required.
• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience.
• 5+ years of…