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Director, Global Client Services Ops & AI

Job in Tysons, Fairfax County, Virginia, USA
Listing for: Cvent
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Project & Program Management, IT Project Manager, Change Management
  • IT/Tech
    IT Project Manager, Change Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Cvent is seeking a Director/Senior Manager, Client Services Operations, for its HQ in Tysons Corner, VA. You will shape an operations strategy to scale Cvent’s Global Customer Success team and translate strategy into execution with process improvements, automation, and data-driven decisions.

Responsibilities include driving CS transformation initiatives, owning the tech stack for CS, and partnering with IT, PMO, and product teams on improvements.

Join us at Cvent as our next Director, Global Client Services Ops & AI in Tysons, VA, United States.

We are looking to fill the Director, Global Client Services Ops & AI position at Cvent in Tysons, VA, United States.

The Director, Global Client Services Ops & AI role at Cvent is now open for applications in Tysons, VA, United States.

We are currently recruiting a Director, Global Client Services Ops & AI for our team in Tysons, VA, United States.

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