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Head of Customer Success – Scale & Retain SaaS Accounts

Job in Tysons, Fairfax County, Virginia, USA
Listing for: Splash
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

Cvent is seeking a senior Customer Success Leader to oversee a high-performing team serving enterprise clients. You will drive retention, adoption, and value realization across a growing portfolio, balancing strategic leadership with hands-on execution.

Ideal candidates have 7+ years in customer success, 3+ years managing teams, and a strong track record in analytics, cross-functional collaboration, and executive communication.

The following opening is for a Head of Customer Success – Scale & Retain SaaS Accounts with Splash.

The position is based in Tysons, VA, United States.

This opportunity is part of our work in Human Resources, Management & Operations.

The advertised compensation is 95..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Head of Customer Success – Scale & Retain SaaS Accounts role in the description above.

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