Global Head of AI-Driven Customer Services Transformation
Listed on 2026-10-11
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Management
Change Management, Project & Program Management
Cvent is seeking a Vice President/Senior Director to shape and lead its global Customer Services organization. Reporting to the Chief Customer Officer, you will partner across revenue, product, and technology to transform how AI, human expertise, and digital experiences drive customer outcomes.
You will redesign operating models, lead transformation programs across teams, and ensure value realization during and after M&A activity. This is a high-impact, globally distributed leadership role.
This posting is for the Global Head of AI-Driven Customer Services Transformation role at Splash, based in Tysons, VA, United States.
The Global Head of AI-Driven Customer Services Transformation position in the Management & Operations, Sales field is open for applications.
We have an opening for a Global Head of AI-Driven Customer Services Transformation in Tysons, VA, United States within Management & Operations, Sales.
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