Web Content Specialist

Job Family:
Software Development & Support

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

The Web Content Specialist will support transportation research and communications programs by developing, editing, maintaining, and publishing web and digital content. This role ensures content is accurate, accessible, current, user-friendly, optimized for search engines, and compliant with federal accessibility and agency standards.

• Drafting, editing, reviewing, routing, publishing, and maintaining website and digital content using approved government systems and workflows.
• Supporting a primary Drupal website, secondary Drupal sites, SharePoint sites, Google Sites, project databases, and other digital communication platforms.
• Editing web pages, database content, images, metadata, alternative text, and related digital assets to ensure accuracy, consistency, usability, accessibility, and SEO optimization.
• Coordinating quarterly content certification activities to ensure public-facing content remains current and accurate.
• Monitoring website performance, identifying and correcting broken links, supporting site navigation improvements, and recommending enhancements to content organization, readability, usability, and search engine visibility.
• Developing user guides, training materials, presentations, process documentation, and outreach resources to support web publishing and content management activities.
• Preparing and optimizing graphics and visual assets for web publication, including image resizing, cropping, formatting, and metadata management.
• Collaborating with web managers, program offices, public affairs teams, legal reviewers, records management stakeholders, and communications personnel throughout the content development and publishing lifecycle.
• Supporting content governance activities, quality assurance reviews, content audits, and database content maintenance efforts.

• Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust;
  Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Must be a US Citizen due to nature of client engagements.
• Bachelor's degree in English, Communications, Marketing, Business, or a related field.
• 5+ years of experience in web content management, digital communications, website administration, or related content management functions.
• At least 3 years of web content management experience within the last 5 years.
• Experience using Content Management Systems (CMS) to maintain, update, and publish content on websites or intranet platforms.
• Experience supporting website content development and management activities.
• Strong writing, editing, proofreading, and documentation skills.
• Experience developing training materials, user guidance, and process documentation.
• Knowledge of web content governance, content review workflows, and content publishing processes.
• Experience applying Search Engine Optimization (SEO) best practices to web content.
• Knowledge of Section 508 accessibility requirements, alternative text standards, link validation, web formatting practices, and federal web accessibility guidelines.
• Experience working with Drupal or similar content management systems through a user interface environment.
• Experience conducting content quality assurance reviews, content certifications, and content accuracy validations.
• Strong verbal and written communication skills with the ability to collaborate across multiple stakeholder groups.
• Strong organizational, time management, and interpersonal skills.
• Ability to work in a Guidehouse Office or Client Office.

• Experience with Drupal 10.
• Familiarity with SharePoint, Google Sites, Microsoft 365, Google Workspace, and related collaboration platforms.
• Experience supporting database content coordination, content cleanup, and data quality initiatives.
• Graphic editing experience, including image cropping, resizing, recoloring, optimization, and preparation for web publication.
• Experience supporting federal government web publishing initiatives.
• Transportation industry experience, particularly supporting highway, infrastructure, research, or surface transportation communications programs.
• Knowledge of federal digital communication standards and best practices.

The annual salary range for this position is $98,000.00-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and…