Team Lead​/Assistant Team Lead, Sales Training

Overview

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent:
Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent is seeking a dynamic and experienced person to spearhead the Hospitality Cloud Ignite sales onboarding program and Hospitality Cloud SDR/AMA development during their first year in role. This individual will play a pivotal role in training representatives new to the Hospitality Cloud Sales organization, and ensuring they acquire foundational knowledge as they settle into their roles.

THIS ROLE WILL START IN MARCH 2026

Hospitality Cloud Ignite Program Leadership:

• Lead and facilitate the Hospitality Cloud Ignite onboarding training sessions for new sales hires, including SDRs and quota-bearing representatives
• Develop and continuously improve training materials, modules, and activities to ensure effective learning outcomes
• Evaluate the effectiveness of training programs and implement necessary adjustments to enhance learning experiences

Year One Training & Development:

• Oversee the Launch and Boost programs designed to support sales reps’ development throughout their first year
• Provide mentorship and coaching to new sales hires, helping them navigate challenges and maximize their performance
• Collaborate with sales leadership to identify skill gaps and create targeted development plans

Stakeholder

Collaboration:

• Work closely with sales managers and other key stakeholders to align training objectives with business goals
• Collect feedback from trainees and stakeholders to assess program success and drive continuous improvement
• Coordinate with other departments to ensure cohesive integration of training with company-wide initiatives

Performance Tracking and Reporting:

• Monitor trainee progress and performance, providing regular updates to management
• Develop and utilize metrics to measure the impact of training on sales outcomes
• Prepare reports and presentations detailing training program effectiveness and future strategies

• 2+ years experience in sales training and development, ideally within a technology or B2B environment
• Strong understanding of sales processes and strategies
• Excellent presentation and communication skills
• Ability to motivate and inspire sales professionals at various stages of their career
• Experience with curriculum development and instructional design preferred
• Strong analytical skills with the ability to assess training effectiveness and implement improvements

Physical Demands

We are not able to offer sponsorship for this position.